Jeremy Tyers

Jeremy Tyers

Jeremy Tyers

Head of International Business Development, Microsoft

microsoft people analytics

Case Study: Managers Matter - How Changes in Management Culture Start from Within

Microsoft Shares New Research and Best Practices on Managers

After Microsoft analysed which behaviours lead to desired outcomes, learn how you can measure and encourage these behaviours, and provide a personal portal that employees can use to guide themselves to success.

The Context

Within global Fortune 100 organisations, executives heavily rely on the rich analytics to inform business decisions about the products they create, the markets they serve, and how operations are run.

But what about measuring managers, one of an organisation’s most vital assets?

A Gallup study found that at least 70% of the variance in employee engagement scores is driven by manager behaviours. While executives can quantify discrete business outcomes like revenue generated, the manager actions that drives these results is often unclear, unmeasured and unseen.

The Project

Microsoft has identified the tacit connection between workplace behaviours and perception of managers within the organisation.

What You Will Learn

Specific behaviour changes that can make managers more effective, based on insights from within Microsoft as well as best practices based on research conducted by Microsoft for Fortune 100 companies.

Analytics Sophistication: Medium

Day: 1

Track: Future

Jeremy Tyers leads international business development initiatives for Workplace Analytics at Microsoft. Throughout his 15 year tenure at Microsoft, he has held a broad series of roles which align with his passion and interest. He has a strong belief that helping corporations around the world transform their businesses and better engage employees is a mission of extreme importance, one that he believes will inject humanity back into the workforce.

Prior to Microsoft Jeremy held a verity of roles such as currency trader, entrepreneur, and telecom executive. Jeremy spends time between his home in Toronto, Canada and off-grid country property in Western New York. His hope is to do his part in creating a greater global workplace for his three daughters ages 15, 14, 7 to live and work.

Company: Microsoft

Industry: Technology

Employees: 118,000


Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. As of 2016, it was the world's largest software maker by revenue, and one of the world's most valuable companies.


Company website

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