Activating the Power of Your Employees Through Continuous Understanding and Response

Activating the Power of Your Employees Through Continuous Understanding and Response

Activating the Power of Your Employees Through Continuous Understanding and Response

Technology

Presentation

Universal

Tuesday 20 April

13:00 - 13:30 GMT

Melissa Arronte, Ph.D

Employee Experience Solutions Principal

Medallia

Melissa Arronte Medallia Continuous Listening

How do you focus on a continuous response model and create a robust understanding of the employee perspective? 

Medallia’s Employee Experience Solutions Principal, Melissa Arronte, PhD. unpacks this for us at People Analytics World on 20 April

 

Slides available in PDF (Pro pass only)

ON DEMAND: Watch the session live and chat directly with Melissa, or catch up at a time that suits you.

  • Standard Pass: watch on demand until 23 April
  • Pro Pass: watch on demand until 23 May (+ access all workshops)

Technology

Activating the Power of Your Employees Through Continuous Understanding and Response

Elevating your Employee Experience program by continuous listening

Key takeaways:

  • What is the definition of continuous understanding and how does it differ from employee listening How to easily integrate a continuous understanding approach into the processes you already have in place

  • Real examples of how companies are using continuous understanding to surface what really matters to employees and how they are taking action to transform the employee experience.

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Melissa Arronte Medallia Continuous Listening

Melissa Arronte, Ph.D

Employee Experience Solutions Principal

Medallia

Melissa Arronte, Ph.D. Solution Principal, Employee Experience, Medallia. Melissa has over 15 years of experience in employee survey research and more than 20 years of experience in HR. She started her career at Towers Watson in New York. More recently, she was the Head of HR Analytics for Liberty Mutual Insurance where she conducted the employee survey for 9 years. She was the SVP, Head of HR Analytics at Citizens Bank and most recently the Head of Customer Research at Citizens. Melissa holds a B.S. from Cornell University and a Ph.D. from University of Wisconsin – Madison both in Industrial Relations.

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