Eavesdropping or Enabling? Understanding the Mutual Benefits of Voice Analytics

Collecting new kinds of data from employees can create resistance, but if managed correctly, the benefits can be shown to neutralise any feeling of intrusion. Real-life success case study.
April 11 @ 11:20
11:20 — 12:00 (40′)

Track C: Disrupt

Ben Waber

Learn More

Close Menu