The role that managers play is crucial to the output of the organization. More often than not, businesses rely heavily on the knowledge and commitment of employees. The administrative manager plays a pivotal role in bringing out the best in people long-term, while effective mission managers can skillfully lead a team through challenging, complex projects on tight deadlines.
Whenever you perform an analysis of manager effectiveness — whether it’s for an administrative or mission manager — it is important to use metrics to narrow down areas of focus and potential issues. At the same time, remember the metric is not the answer, it is the guide towards a deeper understanding of how the human dynamics in your organization either drive or hinder organizational success.
By monitoring and analyzing manager effectiveness, you will be in a good position to identify where your management team is strong and where further insight is required. When this is combined with recruitment optimization, you can drive strategy and better business outcomes through talented, engaged people.